Client Reviews
Testimonials
It’s always a joy for our practice to help pets and save lives. We appreciate our clients’ kind words!
What our clients have to say about WilVet South:
Vixen is a very sweet kitty that had a urinary obstruction.
“He is doing very well. We really appreciate all of the folks that work here and wanted to thank you for taking such good care of Vixen.”
I also talked to Dr. Bennett about the euthanasia of my cat in hospice care, and she agreed to see him when the time came.
The time came less than a week ago, and once again, Dr Bennett and Sara really were kind, compassionate, and empathetic and again, I can’t say enough kind things about them as they really make you feel like an extension of their family. My only complaint is that they still don’t offer regular veterinary care. After my experience with Four Corners Veterinary two days ago with my Dog and dental cleaning, you realize that not every practice nor even the Drs are likeminded when it comes to caring for your pets and interacting with their owners. They either have the skill set to do both, or they don’t, and Wilvet has both!
Dr. Bennett should teach other practices how to interact with pets and owners, and I bet other practices wouldn’t need a sandwich board sign out front saying accepting new patients.
If I have had two experiences with this practice that have been in the worst possible circumstances with very sick animals, and they treat you with kindness, compassion, empathy, and professionalism, then I would say this is Lane County’s best. In my opinion, it is only an emergency hospital, and I am so glad they came to town and made this a game-changer for pets and their owners.
From the front desk to the Drs, they are on their A-game!! They answer the phone professionally and kindly, get you the answers you need, and ensure you don’t hang up until they have done everything they can to help you.
Thank you! This is a breath of fresh air!
I picked up my pet’s ashes today, and although I didn’t want to lose him, you have made the process of remembering him so nice! Very nice urn and 🐾 paw print!! Thank you so much for taking such good care of Chance during his final moments!
Lisa B.
I wanted to thank everyone who cared for Abby. I can’t tell you how much we appreciate your efforts and the care you showed her and us. We are so thankful you are here to help when there is an emergency. The kindness everyone showed us meant so much.
Lyllian
We have been here a million times the past few weeks for our kitty Powpow. Despite the outcome of our visit, we had great experiences here! Our kitty usually has to have a few people hold onto him for exams, or anything else. But he really liked the staff here and was not aggressive! We ended up having to euthanize our kitty, but through the process, each staff member was so knowledgeable and empathetic. They answered every single question with a great response that I could actually understand. Our wait times were never as bad as we expected. I wish they were a primary vet office! They are amazing! I loved the snacks, coffee, and chargers. They were super helpful for our middle of the night trips.
Mckenna
What a world of a difference from our experience with another local emergency vet that we vowed to never go back to. We drove up from Cottage Grove because our usual vet wasn’t open yet. Staff here were kind, professional, supportive, considerate – and most importantly – excellent in taking care of our sick pup, Zopie. We now know where to go for pet emergencies. Thank you for providing such an important service in our community.
Melissa
We had an emergency. Our dog couldn’t walk, was drooling and piddling. She was scared and we were worried sick. We called Wilvet and they told us to bring her in right away. They assessed her, ran a toxic urine-screen to confirm what their experience told them was the issue. They were professional, kind and reassured us that our pup was going to be fine. They are the best. Thanks to all the folks that made the outcome a positive one.
RR
Amazing care for my boy Morgan when a grass seed went into his mouth, abscessed in his neck and ruptured! 😭 They got us in immediately, had easy access for me to apply for care credit and took wonderful care of him during and after his surgery to remove it. I have taken my pets to their location in Corvallis before and have always been amazed with the care they provided. I have, and will continue, to recommend this place to everyone I know. I’m so glad to have such a wonderful vet with emergency visits available in Springfield, and Morgan is happy as can be and healthy now, thanks to them. Thank you again to the wonderful vets here!
Naomie
First I wanted to thank all of you who helped treat Jesus. You were literally his guardian angels and went above and beyond to help save his life against all of the odds. We are so greatful. It’s been a little over 24 hours and he’s still peeing rather well. I know we aren’t totally out of the woods yet. I did want to share some info that I discovered. I was speaking to my sons brother in law who is a vet student and interns for the Corvallis Wilber. He and I were discussing what had happened. He mentioned the prescription food for urinary care has a medication that helps dissolve crystals if they happen to form and Dr Craig’s advice about being unfamiliar with Iams urinary tract food and recommending the brands that were by prescription lead me on a huge internet search…THANK GOODNESS!!! What I learned is that while Iams and some other “grocery/feed store brands say that they are for urinary tract health they do not contain the medication that dissolves crystals but do help to keep the ph balance of urine in check so that the chances of crystals developing are lower. Since I learned that crystals also form under stress (and maybe not just from ph?) that if they do form the prescription food dissolves them. It took hours of internet research for me to find a site that explained the difference. I really wish that the urinary tract formulas on the market that aren’t by prescription would come with a disclaimer that says if your pet has a prescription this isn’t an effective food to use or something of that nature. I also wasn’t aware that the urinary Prescription kind was by prescription only as I had always purchased it through my former vet. Just wanted to share the info that I found with you and to say thank you so much for EVERYTHING you did. You really went above and beyond and he’s still alive because you were willing to keep trying.
Shannon